It is a fact that many times GST registration is approved but the email is not received regarding the same. If it happens to you don’t worry about the same. It is not a very big deal. It happens many times. This is because of the newly formed goods and services system. Before 2017 we did not have a Goods and Services Tax Act of 2017. There are different types of indirect taxes levied on the taxpayers before the goods and services tax. It compiled mostly all the indirect taxes and made them one. It is a newly formed law. Hence sometimes glitches are there as the system is still developing. If your GST Registration is approved and still you did not receive the mail then read the entire blog. After reading this blog you will have the solution for the same, because in the current blog we will discuss the same issue.
What is GST Registration
Before 2017 the government levies different types of indirect taxes on the taxpayers. They are different in different states. Their tax slabs also vary from state to state. In some states the same thing is costly, on the other hand the same thing is cheaper in other states. Hence with the motive of unifying the Indian tax system, the government came up with the ideal of goods and services tax. And finally in 2017 a biggest change in the tax system of India was introduced. And today we know that charge by the name of the GST Act of 2017. Under the same law a registration has been given to those who come under the eligibility criteria of the GST. And the same registration is known as GST registration. It can be obtained through a very easy online process. Once your GST registration is approved you can use it for any purpose with respect to your business.
Process of GST Registration
To understand the issue of “GST registration is approved but mail not received” it is utmost important to undergo the registration process first. It will give you an idea regarding the email which was supposed to come but because of some technical error did not come. GST registration is definitely approved if the application is filed after following the proper procedure. Given below is the step by step process to get register yourself with the department of GST:
- Check if your business is eligible for GST registration based on the turnover threshold for your state or not.
- Gather all the requisite documents for completion of the registration process.
- Create a GST common portal account by visiting the government portal or website of the goods and services tax department
- Fill the GST registration application and provide all the information that is asked by them
- Verification through OTP will be done on this stage
- After the above step submit the application
- After submission of the application an ARN that is an Application Reference Number will be generated.
- Applicant can use the same ARN for tracking the status of the application
- Now at this stage after completion of all the formalities with respect to submission, verification process by the side of the department will be started.
- Once your GST Registration is approved, you will receive a GST registration certificate through email.
Documents Required for GST Registration
Gather all the documents which includes the PAN card of the business owner as well as entity, Aadhar card and address proof of the of the primary authorized signatory of the entity, Proof of business as per the registered address of the business, documents regarding entity such as the Partnership Deed, Memorandum of Association, or Certificate of Incorporation, bank account details and Digital signature (DSC) of the authorized signatory are required. Hence before starting the process of registration one must collect all the above documents.
What can I do if GST registration is Approved But Mail Not Received?
As you see in the registration process above, on the last stage applicants will get an email with the registration certificate. That mail will only be received after the GST registration is approved. If you have applied for your registration with the GST department and did not receive this mail, you don’t need to worry about it. Just do the needful things given below and you will receive the mail soon:
First Track the Status
- Go to the GST portal
- Login through the credentials
- Click on the service option
- Now choose the option of “track application status”
- Fill in your Application Reference Number and check whether your application is approved for not. Because only if your GST registration is approved you will get the email.
Request for Resend the Mail
- Visit the GST portal website.
- Log in using your provided login credentials.
- Navigate to the “Services” section.
- Select the “Track Application Status” option.
- Enter your Application Reference Number.
- Now a form will open on your screen, scroll down the same
- In the end of the form you will find an option of “please click here to resend the email and SMS”
- Click on the available option of “please click here to resend the email and SMS”
- After this you will receive the email
Contact the Helpdesk of the GST Department
Even after requesting for the resend of the email and SMS, if you did not receive the mail you can contact the helpdesk of the GST department. Their helpdesk number as well as mail id is available on their website. One can visit their official website and find both. Their toll free number is 1800-10304786. If you find difficulty in visiting a website you can call on this number and address your query. Most probably they will solve your query within 24 hours.
Visit GST Grievance Redressal Website
- Visit the official GST grievance redressal portal
- On the left side of the home page you will find an option of “report issue”
- Click on the same option
- After that a pop will come on your screen where you have to fill the details regarding your complaint
- After that you will receive a reference number through which you can check the status of your complaint
- Within 2-3 days hopefully they will resolve your query
Conclusion
If your GST registration is approved but you haven’t received the confirmation email, don’t panic. This issue can occur due to technical glitches in the system. GST registration is a part of the comprehensive Goods and Services Tax Act introduced in India in 2017, aimed at simplifying and unifying the taxation system. To address this problem, you can take several steps: First, track your application status on the GST portal to confirm approval. If approved, request a resend of the email and SMS through the portal. If the issue is still not resolved, you can contact the GST department’s help desk via their website or toll-free number for assistance. Additionally, you can report the issue on the GST grievance redressal portal. They usually aim to resolve complaints within a few days. Patiently follow these steps to ensure you receive your GST registration confirmation promptly.
